Frequently asked questions
Everything training teams ask before issuing their first batch.
Still have questions? Contact us or read how it works.
Certify.App FAQ
What is Certify.App?
Certify.App is certificate management software for training organizations. You upload a template, import recipients, generate branded PDF certificates with QR codes, email them in bulk, and let anyone verify credentials online at usecertify.app.
Who is Certify.App for?
Training institutes, academies, bootcamps, corporate L&D teams, language schools, and NGOs that issue course completion or training certificates to learners.
How much does Certify.App cost?
Starter is free for up to 10 certificates per month. Pro is $29/month for 1,000 certificates with branding and analytics. Enterprise offers unlimited volume, API access, and custom onboarding.
Can I issue certificates in bulk?
Yes. Import recipients from CSV or Excel, map fields to your template, and generate hundreds of personalized PDF certificates in one campaign.
How does certificate verification work?
Each certificate includes a unique QR code and secure verification link. Anyone can scan or open the link at usecertify.app/verify to confirm the credential — no account required.
Do recipients need an account to verify?
No. Verification is public. Recipients and employers can check a certificate instantly using the QR code or secure link printed on the PDF.
What file formats can I import for recipients?
You can import recipient lists from CSV and Excel (.xlsx). Map columns to template fields like name, course title, and completion date.
Can I use my own certificate design?
Yes. Upload your own PDF or image template and place dynamic fields for recipient name, course, date, and certificate ID.
Is there a free plan?
Yes. The Starter plan is free forever and includes up to 10 certificates per month, three templates, QR verification, and email delivery.
Does Certify.App support API access?
API access is available on the Enterprise plan. Use the REST API to verify certificates programmatically with org-scoped API keys.
Is Certify.App GDPR compliant?
Certify.App is built with GDPR in mind. We offer a Data Processing Agreement, EU-friendly hosting options, and clear privacy controls. See our Privacy Policy and DPA for details.
How long does setup take?
Most teams issue their first batch in under five minutes: create an account, upload a template, import recipients, and send.